Careguide
How do I best care for my placemats?
Placemats - recycled leather
Our placemats in recycled leather are made from 95% recycled grain leather, which provides a beautiful dirt and water-repellent surface. However, it is still important to care for and treat the placemats correctly to avoid stains, rings, discoloration and other permanent damage.
Always make sure to remove spilled food and liquids immediately, as they can otherwise cause stains. The placemats should also always be cleaned after use, which is easy and quick to do with a damp cloth and a little mild dishwashing soap. You should never put the placemats in the dishwasher. Also avoid contact with hot elements such as pots and pans, folding and exposure to direct sunlight for a long time. Occasionally, the placemats can be rolled the "opposite" way to ensure that they maintain a completely flat and level shape.
Placemats - Silicone
The silicone placemats have a surface made of PP plastic, which makes them very dirt and water-repellent and therefore incredibly easy to care for. However, there are a few precautions that are important to know to keep them neat and usable for many years to come.
Daily cleaning and care is easily done with a damp cloth and possibly a little mild dishwashing soap. You should never put the placemats in the dishwasher. Also avoid contact with hot elements such as pots and frying pans, folding and exposure to direct sunlight for a long time. In addition, the placemats should always be placed on a flat and dry surface and should always be stored lying flat to maintain a nice and level look.
Can aida tableware go in the dishwasher, oven, microwave and freezer?
Stoneware and porcelain:
Stoneware and porcelain are robust materials fired at high temperatures. The higher the temperature, the greater the strength and our stoneware and porcelain are fired at very high temperatures above 1200° C. However, all stoneware and porcelain risk breaking if you hit it against a hard surface or drop it. So hold on tight and follow our care guide, and it can last for many years.
As long as you follow certain precautions, our stoneware and porcelain can withstand both the dishwasher, microwave, oven and freezer. However, never put ordinary stoneware and porcelain in a preheated oven and also avoid placing hot stoneware and porcelain directly on a cold tabletop.
Large temperature differences can cause porcelain and stoneware to crack and break. It should therefore be heated carefully and cooled slowly. The same applies when used in the freezer. You can easily put our stoneware and porcelain in the freezer, but it should always be "thawed" slowly to avoid cracks and breakage.
Our stoneware is handmade and has a scratch-free glaze, but don't worry if your stoneware and porcelain still shows signs of use in the form of cutlery marks and small scratches. This is completely normal and can usually be removed with Viennese lime - always follow the instructions for use.
How do I make my teak products last for many years?
Teak is an extremely robust material, and the hard wood is almost indestructible if treated correctly.
Never put a cutting board or other wooden products in the dishwasher. Instead, wash it by hand, dry it thoroughly and let it air dry completely before putting it away. To prevent drying out, the wood should be treated with oil regularly - always choose an oil that is suitable and approved for contact with food. Bad odors are easily removed by sprinkling a spoonful of coarse salt over the cutting board, which is then rubbed with half a lemon.
Can my gold cutlery from Aida go in the dishwasher?
Yes. All our cutlery is made of stainless steel. As a rule, stainless steel is a very robust material that is easy to maintain. However, you should always follow our care guide to take the best possible care of your cutlery.
Stainless steel should perhaps be called rust-resistant steel, as all steel alloys, including stainless steel, can rust if not treated correctly. On the other hand, if you treat your cutlery as we recommend, it can last for many years and remain beautiful and completely rust-free.
Before you use your new cutlery, we recommend that you wash it thoroughly by hand to remove any dust from production. Cutlery should always be rinsed or washed immediately after use, as acid from food can damage the cutlery. However, it must never be soaked.
As long as certain precautions are followed, all our cutlery is dishwasher safe. Dose correctly and use detergent and fabric softener from the same brand - it must NOT contain chlorine. Always place table knives separately in their own basket, as the blade is made of a less rust-resistant steel alloy than the rest of the cutlery. Also, avoid overloading the dishwasher. There should be plenty of space for all the cutlery to be washed and rinsed thoroughly. As soon as the wash is finished, you should open the door so that the moisture can escape, and if you have the time, you can dry the cutlery thoroughly with a dry tea towel.
To avoid the famous rust, you should regularly run a cleaning program on the dishwasher. In addition, you should avoid putting your stainless steel cutlery in the dishwasher together with steel that is affected by rust. You should regularly make sure that the plastic coating on the dishwasher's wire basket is intact, as otherwise the steel inside can easily rust and cause rust in the dishwasher. Rust is tiny rust particles that swirl around in the machine during washing and settle on cutlery and other steel.
Can my thermos bottle go in the dishwasher?
No, our thermos bottles are hand-washable only. Do not use bleach or chlorine-based cleaners when cleaning and dry thoroughly before storing. Do not leave the bottle submerged in water for an extended period of time.
The thermos bottles should not be microwaved and are not suitable for carbonated drinks. Before use, all parts should be washed in warm soapy water. Rinse and dry thoroughly.
Recommended for hot or cold drinks.
Contact our customer service
If the instructions on the 'Help pages' do not guide you in the right direction, please do not hesitate to contact our customer service. We are ready to respond to all inquiries within 24 hours on weekdays. Please include your order number if your inquiry concerns an existing order.
E-mail:
mail@aida.dk
Telephone:
+45 8749 0900

aida is an experienced Danish design house that creates stoneware, porcelain, glass, cutlery and kitchenware for the modern table setting and home. The company was founded over 60 years ago and is behind a wide range of popular dinnerware and designs, including RAW in collaboration with Christiane Schaumburg-Müller Aaxman and Denmark's absolute best-selling tableware, atelier.
Read the history here